Custom study plans
Offering medical students a possibility to create their own study plans, to structure their studies, as well as recommendations for their further development.
- my role
Product designer - company
AMBOSS - team
8 persons squad from product manager to devs - problem
How might we help students prepare for their exams in one unified place? - solution
Provide a flexible and customizable study plan with enough structure and recommendations. - Live link
Link to the product
Discovery
So what stops users from using their subscription/trial?
- They keep getting distracted and can’t find a structure. The pick-your-own-adventure path is cumbersome to figure out.
- They are using some other resource. Still want to do it, but want to do other things more.
- Super busy, not able to make the time.
- Expectation mismatch.
What are the potential solutions to increase users activity?
- Onboard users so they know how to use the platform to the fullest.
- Motivate users with product copy, and gamification.
- Make a structured plan for users (with their input). Then remind them to follow it.
- Show progress over time, to show their movement towards a goal.
Mapping out first concepts
On this stage I usually have a lot of back and forth with the PM, stakeholders and UR. We are shaping the direction, cutting unnecessary corners, understanding the steps of the flow.
Hifi, illustrations and delivery
On this stage I examinate all the components we have in the project, I am creating a couple of proposals which I successively polish until they reach the final stage. Also on Hifi stage one should think about all the possible states of the components and animations between the screens. In addition to the UI, I created custom illustrations for this project.
Next steps and learnings
We collect and prioritise feedback from our users and we are making improvements based on this.
As a learning I would like to mention that, from trimming the feature too much we got to the point that we have to add an additional sprint to fix some obvious problems. Another learning is that we have to improve our communication between departments, our A/B test was moved for a week because of it. Also it seems like we could be better in drawing a real border between first phases (when we listen to feedback) and implementation phase.
Anyways it was a nice run, let’s do it again.
